Customer Service Calls From Hell

http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-dollars-from-cents.html

http://insignificantthoughts.com/2006/06/13/cancelling-aol/

Certified

I passed my second Microsoft certification exam over the holiday break. So now I can say that I am Microsoft certified with the title of: "Microsoft Certified Technology Specialist: SQL Server 2005". :)